Getting feedback is important because that’s the way you’ll make your next events better.

Watch now and discover how to gather feedback after an event:

There are some tips and tricks to effective gathering feedback:

  • Timing is important — Make sure that your first call to action happens within a week after the event while the experience is still fresh in their minds.

  • Asking for feedback via email is usually the best way to ask more questions and to get more comments about the event. 

  • Use social media channels. The reason gathering feedback using social media is really simple – your users already talking about your event. 

  • Don't repeat yourself — Should not ask for other things that you already know about your users.

  • Be given an incentive — The role of an incentive is to get you more customer feedback survey responses. To motivate users to provide the feedback you need to be a little creative. Consider offering a relevant coupon or a prize, free tokens or VIP package to anyone that gives feedback.