Hugo system offers extensive realtime reporting for you to follow the progress of your email campaigns both graphically and in numbers. 


To view a report for your email campaign, follow the next steps:


  1. Go to Campaign management —> Campaign report
  2. Click to the campaign you want to work with.

Your report will open, which is an overview of statistics for the sent campaign:


  • Recipients
    How many people received the email.
  • Opened
    How many people opened the email.
  • Not opened
    The total number of recipients who we have not tracked an open for.
  • Click rate
    Click rate is the ratio of users who click on a specific link to the number of total users who view a email.
  • Clicked a link
    How many people clicked on a link and on which link within the email.
  • Bounces
    Number of bounces (incorrect or no longer working email addresses).
  • Unsubscribed
    Number of unsubscribes.
  • Complaints
    The number of recipients who marked your email as spam.
  • Country statistics
    Displays where in the world your subscribers are opening your email.


Detailed reports


For details, you can use the reports listed at the bottom of your campaign report page:

  • Link activity
    You'll find a list of the tracked link from your campaign and the number of total and unique clicks for each one.
  • Last 10 opened
  • Last 10 unsubscribed
  • Last 10 bounced emails
  • Last 10 marked as spam
  • All countries

You can export all this data.