LiveCall provides an easy way to schedule a phone call with your client and it can in some cases be a nice 'exit' of your bot.

Follow these steps to set up the LiveCall integration (we'll use Response Connections):


Step 1. Get a LiveCall API key: 

  1. Navigate to Settings > Installation > API Keys (https://app.livecall.io/settings/installation/api-keys)
  2. Click "Add API Key", give it a name (ex. Quriobot API Key) and Save
  3. Click the "copy" button.

Step 2. From your LiveCall app, get the filter ID for the call.

Step 2. If you don't have it in your bot, add phone number step to your bot, and add a bot variable connected to it. In this example, we will call it PhoneNumber.

Step 3. If you don't have it in your bot, add date step (for desired call date) to your bot, and add a bot variable connected to it. In this example, we will call it Date.

Step 3. Add a response connection of type JSON:

NOTE: we're using placeholders here for the filter id (<your filter id>), and API token (<your token). Those have to be replaced with real values.

We also use the condition to filter out empty phone numbers.